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My portfolio is very much a work in progress. I have four to start, with more to come.

My Portfolio

Socialisation Training for Volunteer Dog Walkers

This scenario-based eLearning project is designed to help new volunteers at a rescue shelter make the right decisions when walking shelter dogs.

 

This approach ensures the safety of both the dogs and the volunteers while also allowing the dogs to practice their socialisation skills, which can increase their chances of adoption.

Mother and daughter lying on a bed with a laptop between them. A slide from the presentation is on the laptop.

Curly Hair Products and Customer Service Training for New Chat Agents

This is a scenario-based eLearning project which is designed to assist new chat agents in learning about Curl Works' hair products and how to approach customer service through online chat software.

 

This approach uses a virtual environment that emulates assisting five customers with different problems in a chat environment.

Laptop sitting on a couch with the title page slide of the project on it
A laptop on someone's lap with the title "The Jousting Quest: Aid the Knight in His Pursuit of Glory and Love" on the screen.

The Jousting Quest: A Quiz About Medieval Knights 

This eLearning project features a quiz about knights in the Middle Ages with a fun twist.

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The learner must answer questions correctly, which supplies a knight with his armour so he can take part in a joust.

The Customer Service Challenge

This eLearning project was made with Camtasia and features a five-question quiz on customer service.

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The video is just under two minutes, and the questions are relatively simple. It's designed to teach as well as test the user's knowledge in customer service.

Abstract photo of plants
New Content Coming Soon

Stay tuned for more projects. I'm actively working on several more projects, so please feel free to connect with me in the meantime.

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